Shipping Policy
At Medisale.pk, we are committed to providing a seamless and hassle-free shopping experience. Below are the details of our shipping policy to ensure transparency and clarity.
Estimated Delivery Time
We know how exciting it is to receive your order, which is why we strive to deliver it as quickly as possible. All orders are typically delivered within 48 to 72 hours. However, in rare cases, delivery may take up to 5 working days, depending on the location and courier service availability.
Please note that deliveries are not available on Sundays and Public Holidays.
Free Shipping Across Pakistan
Medisale.pk proudly offers free delivery nationwide. Whether you’re in Karachi, Lahore, Islamabad, or any other city in Pakistan, you can enjoy zero shipping charges on all orders.
Return & Exchange Policy
At Medisale.pk, customer satisfaction is our top priority. We offer a 7-day free return and exchange policy to ensure a worry-free shopping experience.
Return & Exchange Guidelines
- You can return or exchange any product within 7 days of receiving your order.
- The item must be unused, in its original packaging, and in resalable condition.
- A refund or replacement will be provided after verifying the returned product.
- If the product received is damaged, defective, or incorrect, we will cover the return shipping costs.
- In case of an exchange, the replacement product will be dispatched after the return is processed.
How to Request a Return or Exchange?
To initiate a return or exchange, contact our customer support team at: 📞 0334-5288111 | 0306-7788111 📧 info@medisale.pk
We aim to process all returns and exchanges swiftly so you can shop with confidence.
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